Shipping policy

Shipping

Once your order is placed, it is quickly processed and sent to our supplier partners for fulfillment. Most items begin shipping shortly after processing.
If an item has not yet shipped and a change is needed, we will do our best to accommodate your request.

You will receive a shipping confirmation email with tracking information as soon as your order has been dispatched.

Returns & Exchanges

We want you to love your purchase! If you need to return or exchange an item, please contact us first so we can guide you through the process.

How Returns Work:

  • Contact us to initiate a return or exchange.

  • We will provide instructions and the correct return address for your item.

  • Please include your order number, item description, and a brief reason for the return to ensure quick processing.

Refunds:
Refunds are typically issued once the returned item is received and inspected. Processing times may vary.

Support Guarantee

We work closely with our suppliers to ensure a smooth, risk-free experience for our customers. If a supplier does not honor a refund or becomes unresponsive, we will step in to make it right.

Questions?

If you have any questions about shipping, returns, or your order, feel free to contact us at support@intrepidapparel.info. We’re here to help and ensure you have the best shopping experience possible.