Return policy
We want you to feel confident shopping with us. If something isn’t quite right, we’re here to help. We offer returns and exchanges within 30 days of your original purchase.
How to Start a Return
To initiate a return or exchange, please contact us directly at support@intrepidapparel.info. We will provide the proper return instructions and the correct return address for your item.
Return locations vary by product, so be sure to contact us first before initiating your return.
Return Eligibility
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Items must be returned in their original condition, unused, and with all tags/packaging intact.
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Return requests must be submitted within the timeframe specified on the product page (or your store’s standard return window).
Orders Not Yet Shipped
If your order has not yet shipped, we may be able to cancel it or process an exchange right away. Contact us as soon as possible for the best chance of intercepting the order.
Orders That Have Shipped
If the order has already shipped, we will instruct you on how to return your item.
To ensure quick and accurate processing, please include:
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Your order number
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Item description
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Reason for return or exchange
Refunds are typically issued once we receive and inspect the returned item.
Refunds
Once your return is approved and the item is received, your refund will be processed back to your original payment method. Processing times may vary depending on your bank or payment provider.
Our Guarantee
We work closely with our supplier partners to ensure a smooth and reliable return process. In the rare event that a supplier does not honor a valid return or becomes unresponsive, we will step in to make it right on your behalf.
Need Help?
If you have questions about a return, exchange, or your order, reach out to us anytime at support@intrepidapparel.info. We’re always happy to help.